Shipping Policy

Order Processing Time

We aim to process and dispatch all orders within 1-3 business days after the order is placed. Please note that orders are not processed on weekends or holidays.

Shipping Destinations & Carriers

We currently offer international shipping to a wide range of countries, including but not limited to the United States, United Kingdom, Canada, and Australia.

International Shipping

For international orders, we ship via USPS International or other reliable carriers.

Shipping Costs & Calculation

Shipping costs are calculated based on the weight, size of the products, and the destination address. The exact shipping cost will be displayed at checkout before you complete your purchase.

Free Shipping

Free standard shipping on all orders over $50.

Delivery Times

Domestic Delivery

Please allow 3-7 business days for delivery after dispatch.

International Delivery

Estimated delivery times are typically between 10-30 business days after dispatch. Please note that these are estimates and not guaranteed, as international shipments are subject to customs processing and other factors beyond our control.

Customs, Duties, and Import Taxes

Important for International Customers: You are the importer of record and are responsible for all import duties, taxes, and customs fees that may be levied by your country. These charges are not included in the item price or shipping cost, and we have no control over them.

Order Tracking

Once your order is shipped, you will receive a shipment confirmation email containing a tracking number. You can use this number to track your package's journey online.

Lost or Damaged Parcels

If you have not received your order within the estimated delivery timeframe, or if your package arrives damaged, please contact us at support@thegitank.com within 14 days of receiving the shipping confirmation.

Contact Us

If you have any questions about shipping, please contact us at: support@thegitank.com.